Most commonly, consumers tend to contact Urthbox to ask questions about: Shipping and Delivery, Payments and Charges, Activation/ Cancellation. The FTC says UrthBox did not make it clear to customers that though the first box of snacks was free, the company would automatically enroll customers into a six month order of snack boxes, and charge them for the full six months if they did not cancel their subscription … Specifically, UrthBox allegedly failed to adequately disclose that when the free trial plan expired, the company would automatically enroll consumers in a six-month negative option subscription plan and charge them the total amount owed for six months of shipments, which typically cost $77 to $269 per month depending on the box size. Eric was so helpful in resolving our subscription issues this year when COVID hit the campus and they had to head home. Each product in an Urthbox must pass strict ingredient, sourcing, calorie, nutrition and manufacturing standards. You may cancel your subscription at any time by sending an email to UrthBox customer service. You may cancel your subscription at anytime by sending us an email at support@urthbox.com. Each month you will get healthy snacks, beverages and more, including organic and non-GMO, and gluten-free, vegan and diet options, delivered to your door! You can email UrthBox directly to cancel. I appreciate all of his … If you have a month-to-month subscription, your membership will automatically renew every month. The price level of … Reviewers write the most about Urthbox Subscription and give it 1.3 stars out of 5. UrthBox has a consumer rating of 1.21 stars from 27 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about UrthBox most frequently mention customer service, credit card and month subscription problems. UrthBox must maintain simple mechanisms to cancel subscriptions, with specific requirements for cancellation online, by phone or by mail. This will happen either monthly, quarterly, or bi-yearly depending on your subscription plan. In order to cancel, it will need to be done prior to the first of the month for the cancelation to go into effect. In many Urthbox reviews, customers report being pleasantly surprised by the contents. PLEASE CANCEL MY SUBSCRIPTION AND REFUND AT LEAST $119.00. All monthly, quarterly, bi-yearly or yearly subscriptions are automatically renewed on the 1st of the month, unless otherwise specified. It's easy to cancel your snack subscription box whenever you want, so don't worry about commitment. You are able to cancel your subscription at any time if you’d like to stop receiving boxes. While not all of these requirements are found in a statute, they signal higher expectations regarding free-trial offers. Unless specified otherwise, all subscriptions will automatically renew on the 1st of the month either monthly, quarterly, bi-yearly or yearly depending on your subscription plan. Urthbox review rated 1.6/5.0 with 2 Comments: I can go to a store, like Walmart, and buy better snacks, and at least twice as many, cheaper than you charge. Urthbox is a healthy snacks and beverages subscription box. My daughter loved her Urthbox of… My daughter loved her Urthbox of goodies arriving each month while she was in her dorm.
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